Dear users:

The following situations can result in failure
1.First,to check if set time zone in the interface of fingerprint device management;

2.The user have no right to open the door.

If you have any question, please send E-mail or call to customer service center.

Service hotline：(852) 2837 3121
Address: 11/F, Paliburg Plaza, 68 Yee Wo Street Causeway Bay, Hong Kong